Richico Apartment and Hotel

Room size and location

The property location is very good , in the main market place

The Hotel room has a very bad odour n the window facing outside was totally blocked, so it was very suffocating, I basically did not like the rooms at all,

Didn’t stay because they didn’t have the room we booked. So, nothing..

As I said above, they didn’t have the room we booked and tried to put us in a dingy, dirty room with tiny windows that didn’t work for our family.

This place is very near to beach and other restaurants. Like the area.Room was decent enough and spacious too.Breakfast was good though almost the same everyday and omlette was only served once during my stay.Sauna faculty was decent enough.

1. Pool area can be improved.2. Front desk staff attitude was rude. We damaged their bed spread and we agreed to pay for it. But after this we observed the cleaning staff took my swimming shorts and discarded it in their bag. When I asked about my missing swim shorts the front desk lady attitude was very arrogant and ignored my request.She made me to go and check in our room many times. And finally I asked her to check in their cleaning area then I found it there. And again her attitude was not like to say sorry for customer.This is one main thing I noted and felt very bad about my entire stay.

The location was great. Room is spacious free parking for bikes

The water was more cold than hot. Breakfast was poor

The location

The elevator was defective when we arrived at 1pm. We were told that it would be fixed at 3pm. We need to climb the stairs on the 10th floor where they assigned us the 3-bedroom apartment. It was very difficult because we have baby.However, at 8PM, the elevator was not yet fixed and no assurance of having it back to operation. Incidentally, we were able to met in the stairs the elevator technician and asked him how bad the problem was but he just made a sign language that the elevator has a big problem.As we were going 4 times up to the tenth floor (1001) and down to the ground floor gor our luggage and bought some food items, we were very tired.We decided to transfer to another hotel at 8PM, we were supposed to stay there for 4 nights. But we were still asked to pay 1 million VND. We were really disappointed.

exceptional stay

at this hotel. From the moment I arrived, the staff went above and beyond to make me feel welcome. The room was spotless, modern, and extremely comfortable, with all the amenities I needed for a perfect stay. The bed was incredibly cozy and the housekeeping team kept everything immaculate.The location is ideal — close to everything, yet quiet enough to relax. The breakfast was delicious with plenty of fresh options every morning. I was especially impressed by the warm hospitality and the attention to detail in every part of the hotel.I truly enjoyed my stay and will definitely return. Highly recommended for anyone looking for comfort, quality, and outstanding service.

Location

Elevator broke but they gave us free foot massage. Leaking from AC unit

Location,staffs,Rooms,Arrangement. Excellent

Only AC needs to be fixed....

It is a good location. Staffs are friendly and polite.

I booked 2 bedroom apartment, one of the bathroom doesn't has a shower door that made everywhere wet and messy.

1. Location was very near to sea beach. It was just 5 minutes walking distance. It was in heart of the city and every options were available nearby.2. Staffs behavior was very good. All were very helpful.3. Room was also good. Bed was comfortable. Shampoo , shower gel, towels were there inside room.4. Mini fridge was also there and there was facility of coffee and tea as well inside room. 5. Breakfast was included within room fare. They serve excellent breakfast and it was buffet. You can take adequate breakfast as per your needs. There were many options available. Breakfast coordinator Vi was also helpful and good.6. Roof top pool, Gym, Sauna , Spa facilities were there inside hotel. apart from Spa every option was free within specific time period.7. They also provide room service(cleaning).8.Option of cold drinks, beer, mineral water , chips were also available inside room. Room space was also good. But Beer, Chips, Cold drinks were chargeable though.9. They also did wake up service. 10. Lift was there inside hotel premises.

1. It could have been better if there was a glass door inside shower area. During shower, water was going inside the toilet since there was no glass door. Only half of the area was guarded by glass.2. Though it was near to sea, but there was no sea view from room.

The upgrade ????

Dirty sofa low quality toilet paper

The special breakfast like phở, miến, hủ tiếu, mì quảng...should be prepared earlier than the guests come the dining room every morning.

The rooftop pool should be more clean and the 3-bed room should be uograded to new models

The location is perfect. Close to My Khe Beach. Plenty of restaurants, cafes, mini marts around. The room is big and clean. The breakfast is great. It changes the menu daily. Overall, great value for money.

Location of the property is just right if you want easy access to the beach, not far from major areas like downtown or airport. I like the staff, specially Joyce and Chris, they were very helpful, accommodating and friendly. Though the hotel has basic facilities, personally, I like that they are still complete for my needs. I like the daily housekeeping. I most specially like the breakfast buffet, has wide selection of good and delicious food and the restaurant manager “Vi” is very friendly and accommodating also.

I didn’t like particularly the low bathroom window. Makes me super conscious specially during night time. Under the bed has to be cleaned too.

The bell man was very helpful the night we arrived, also the house keeping and laundry service was great. However on checking out we were accused of removing stuff because the rooms were not properly checked

I didn't really like the food. Not much variety ⁸

Staff are friendly and the location convenient to shops

Busy traffic in front of hotel

The staff were very friendly. The room was clean and everything worked as it should.

Some fixings were a little run down

Baaaaaaad service

Bad service and the rooms that gave us the air condition was not working, and they gave us room different than we booked, and argued and they did nothing very baaaaaad service , they provided my son extra bed without bed sheets and pillows we was looking for that at midnight we never relaxed in this hotel

Location

I selected a room with one large full bed, but when check-in they told me the room is not available and they apparently upgraded me to a better room, but it is too small single beds for my girlfriend and I so we have to squeeze in to sleep together on the same tiny bed. Location wise is very good.